Latest Updates from Brooklyn, NY

Daily or as needed updates.

Nov 30, 2020
Holiday Hours are in effect. We are now open at 9am Mon - Fri and we are open on Sundays for the month of Decemeber!
Our Holiday hours are available here - Click Here
The Holiday lights on Bedford Ave have also been installed as of this morning. Thank you to all that have contributed so far. 

Nov 24, 2020
Our website is back up and running after a week long cyber attack. We apologise for any inconvience this may have caused you.


Nov 16, 2020
We are recieving mulitple reports that packages that were shipped and dropped off to ourt location between Oct 30 - Nov 5th are not tracking in the USPS system. We have reported this to USPS collections and are closely monitoring these shipments. If you are affected please email us the tracking number so that we can also add your tracking to the list.

Oct 18,2020
Bad news first. USPS holiday surcharges are now in effect. You will see a slight increase in first class and priority mail parcels.
Good News - We have succesfully negotiated with FedEx and DHL to eliminate this year's holiday surcharges. 
Please remember that the carriers have all eliminated their delivery guarantee and money back guarantee due to Covid-19. 


Sept 28, 2020
Our store hours are being extended to Mon - Fri 9:30am to 7pm and Saturdays from 10am to 6pm.


June 24, 2020

Phase One of NYC re-opening started this Monday. We are here from 10am to 6:45pm M-F and Saturdays from 11am to 6:00pm
We will keep these hours probably throught the summer and re-look at them in September.

As of June 29th shipping Internationally will be changed. It will be more difficult to ship to Russia, Venezula and China. We will have more information on this soon.

May 12 2020

USPS updates:

May 4 2020

Happy May! We are happy to announce that our  FedEx Ground pickup is now back to 5pm Mon - Fri. 
We are also extending our hours again... 
Mon - Fri 10am to 6:30pm and Sat 11am to 6pm
We will be receiving our order of N95 masks and hand sanitizer in a few days.

May 1 2020

US Mail going to the following European Countries will be delayed. 
 Austria  Denmark  Hungary  Poland  Sweden  Czech Republic  Finland  Netherlands  Spain  Switzerland
These service disruptions affect Priority Mail Express International® (PMEI), Priority Mail International® (PMI), First-Class Mail International® (FCMI), First-Class Package International Service® (FCPIS® ), International Priority Airmail® (IPA® ), International Surface Air Lift® (ISAL® ), and M-Bag® items.

April 27 2020

We are adjusting our hours once again to meet the demand of NYC slowly begining to re-open.
Our new hours of operation as of today will be 10:30am to 6:30pm Mon - Fri and Saturdays from 11am to 5pm. 

April 23 2020

USPS International Suspensions
Mail will not be accepted for the following countries:




South Africa




South Sudan

Antigua and Barbuda



Sri Lanka






Faroe Island






Swaziland (Eswatini)


French Polynesia

















New Caledonia

Trinidad & Tobago


Guinea Bissau






Turks & Caicos





Bosnia and Herzegovina



United Arab Eminates





Burkina Faso


Papua New Guinea










Cape Verde




Cayman Islands






Republic of Congo










Cook Islands


Saudi Arabia


Costa Rica










Sierra Leone


Democratic Republic of the Congo


Sint Maarten


Dominican Republic


Solomon Islands



April 10 2020

On April 8, 2020, the Department of State notified the Postal Service™ that effective April 9, 2020 through May 8, 2020 diplomatic mail will be temporarily suspended to the following ZIP codes:

City State ZIP Code City State ZIP Code
DPO AE 09175-9997 DPO AE 09860-9997
DPO AE 09178-9997 DPO AE 09864-9997
DPO AE 09283-9997 DPO AE 09867-9997
DPO AE 09289-9997 DPO AE 09869-9997
DPO AE 09488-9997 DPO AE 09895-9997
DPO AE 09489-9997 DPO AA 34004-9997
DPO AE 09614-9997 DPO AA 34011-9997
DPO AE 09701-9997 DPO AA 34020-9997
DPO AE 09734-9997 DPO AA 34022-9997
DPO AE 09802-9997 DPO AA 34024-9997
DPO AE 09808-9997 DPO AA 34030-9997
DPO AE 09813-9997 DPO AA 34031-9997
DPO AE 09817-9997 DPO AA 34032-9997
DPO AE 09820-9997 DPO AA 34033-9997
DPO AE 09826-9997 DPO AA 34034-9997
DPO AE 09828-9997 DPO AA 34035-9997
DPO AE 09831-9997 DPO AA 34036-9997
DPO AE 09836-9997 DPO AA 34039-9997
DPO AE 09842-9997 DPO AA 34068-9997
DPO AE 09846-9997 DPO AP 96210-9997
DPO AE 09854-9997 DPO AP 96532-9997
DPO AE 09857-9997

These service disruptions affect Priority Mail Express®, Priority Mail®, First-Class Mail®, First-Class Package Service®, USPS Retail Ground®, Parcel Select®, Periodicals, USPS Marketing Mail®, Bound Printed Matter and Media Mail®.

April 8, 2020

Effective Tuesday, April 7, 2020, the Postal Service will temporarily suspend international mail acceptance to 29 additional countries, bringing the total number of service disruptions to 51.

RSS has been updated to disable acceptance to the 51 destinations.

We are asking Customers to refrain from mailing items addressed to any of the 51 countries, until further notice:

1. Angola
2. Benin
3. Bolivia                   
4. Bosnia and Herzegovina
5. Botswana
6. Cameroon
7. Cayman Islands
8. Chad
9. Cook Islands
10. Costa Rica
11. Ecuador
12. Fiji
13. French Polynesia
14. Gambia
15. Guatemala
16. Honduras
17. India
18. Kuwait
19. Kyrgyzstan
20. Laos
21. Lebanon
22. Libya
23. Madagascar
24. Malawi
25. Maldives
26. Moldova
27. Mongolia
28. Mozambique
29. New Caledonia
30. Panama
31. Papua New Guinea
32. Paraguay
33. Peru
34. Republic of the Congo
35. Samoa
36. Saudi Arabia
37. Senegal
38. Seychelles
39. Solomon Islands
40. South Africa
41. Sri Lanka
42. Sudan
43. Tajikistan
44. Tanzania
45. Timor-Leste
46. Tonga
47. Uganda
48. Uruguay
49. Vanuatu
50. Venezuela
51. Zimbabwe

Unless otherwise noted, service suspensions to a particular country do not affect delivery of military and diplomatic mail.

April 6, 2020
1. We have temporarily stopped accepting fingerprinting appointments. We will re-evaluate our position on fingerprinting once the govenor stops the NYS pause program.

April 3, 2020
1. You may have heard that DHL & FedEx have added emergency fees to their shipping price which would have been effective today. We are happy to announce that we are NOT charging these fees and our shipping prices will stay the same.
2. We have secured a large order of medical grade masks which we will ave available for you. We will have more information on this early next week.

March 30th 2020
1. We are now open Mon - Fri from 11am to 6:30pm and closed on the weekends.
2. Our FedEx Ground pickup will be at 3pm.

March 27th 2020
1. We are open today until 7PM.
2. As of Monday March 30, we will be open from 11am to 6:30pm
3. As of Monday March 30, our FedEx Ground pickup will be at 3PM.

March 23rd 2020
1. We are open until 7pm.

2. FedEx Updates - Global Suspension of Money Back Guarantee The impact of COVID-19 is causing local, state, and national governments around the world to issue work and travel restrictions on a daily basis which are impacting our ability to meet our high standards of service. As a result, we have made the decision to suspend our money-back guarantee for all FedEx Express, FedEx Ground, FedEx Freight and FedEx Office services effective immediately until further notice. Because FedEx is an essential transportation service provider, we will continue operating as government restrictions and regulations allow

March 20th 2020

1. Office 11211 is considered an ESSENTIAL BUSINESS and will remain open as long as we are not sick.
2. When coming into the store, we will only allow 8 customers at a time. Please if you are not shipping or buying anything please wait outside.
3. We are not allowed to accept HAZMAT / BIOLOGICAL shipments. They must be picked up by the carriers.
5. Our FedEx Express pickup has moved to 6PM on the weekdays and is still 2PM on Saturdays.
6. Our hours of operation may change based on the staffing and volume requirements. Please check our website at office11211.com for all updates.

March 19th 2020

5:00PM - The Passport Offices are closing today. Anyone that needs a passport renewal will have to wait. They are only giving out passports on a life or death situation. 
11:00AM - FedEx has announced that it is no longer getting signatures for packages unless it is a Adult over 21+ signature required option. 
Our FedEx pickup that is normally scheduled for 7pm is going to be scheduled for the upcoming future bewteen the hours of 6PM - 7PM...  Please if you have something that needs to be delivered next day be here by 6PM....


March 18th 2020

Our commitment to you remains strong during these unprecedented times. At Office 11211, the health and safety of our Customers, Associates and Community is paramount to us. Like you, in recent weeks, we have spent considerable time learning more about COVID-19 (Coronavirus) and we are focusing our efforts on the well-being of our Customers, Associates and the Community that we love and serve.

As we navigate through this together, we will remain open and we remain committed to delivering all our services at this time. We are vigilant at the incredible speed at which things are changing around us and we are continually adapting our business. While there may be some international shipping restrictions, there are currently no shipping restrictions domestically. We will continue to share any updates with you, as they pertain to shipping and regulations.

What We Are Doing:

· We are reducing our hours of operation. Starting Thursday March 19th we will be operating on the following schedule - M-F 11am to 7pm and Sat 11am to 5pm.

· We have introduced additional high-frequency disinfecting cleaning protocols to protect our Customers and Associates.

· We are requiring our Associates to practice appropriate preventative hygiene methods and we are providing them with the supplies needed to wash and sanitize hands and work spaces.

· Associates have been asked to stay home and get medical attention if they are not feeling well, and we ask the same of our customers also.

· We will continue to monitor this situation closely and take guidance from the CDC and local authorities.

· We have brought in additional items for sale such as medicines and sanitizers.

Thank you for being a valued Customer. Our Associates are working hard to deliver the services you need. We will all make it through this unprecedented time together, stronger and more resilient.

The Office 11211 Team


March 17th 2020

With the global outbreak of the COVID-19 / Corona Virus, it's business as usual for now at Office 11211. We will remain vigilante and share any update as it pertains to shipping.

We will attempt to continue with regular hours (9-8 M-F and Sat 10-7) and conduct business as usual. We have been thoroughly disinfecting the store multiple times a day. The health and safety of our families is paramount during this crucial time. Our employees are here to help you receive your mail and packages while possibly contracting the virus itself.

Please keep this in mind while shopping here and maintain a safe distance as is mandated by the World Health Organization. Our staff has been told to stay home if they have cold or flu-like symptoms and we ask you, our customers, to do the same.

While there may be some International shipping restrictions there are currently no shipping restrictions domestically.
We'll update you as more information comes available.

We will all make it through this tough situation together, stronger and more resilient.

The Office 11211 Team


Have A Question About Our Services?

For more information, call us at 718.782.0151 or send us a message by clicking the button below.

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